What Our Customers Say
If our customers are happy, then we’re happy. Here’s what they have to say:
Was backed into in a parking lot. The other drivers vehicle punched a hole in our bumper. We brought the car to Western and Tony and Tiffany treated us great from the very start.
They were both very helpful and made dealing with them and the other drivers insurance a breeze.
We schedule a date to bring in the car, they had a rental vehicle waiting, and in two days we had our car back. And it looks great!Nancy G.
Everyone one there was super kind and worked around my schedule as much as possible.
I ended up leaving my car there all weekend so as soon as they got the parts they could get cracking.
When I got my car back today it was spotless, not a single shard of glass plus they cleaned up my whole dashboard of dust. So sweet. I hope I never have to do something like that again, but if I find myself in the position I will be back here.Issy D.
Service and Quality
We know how much of an inconvenience an accident can be, that’s why we offer every customer the following benefits:
All our service estimates are free, and computerized estimates are available Monday though Friday, 8am-5pm. Appointments aren’t necessary, so please drop by.
Estimates are also available on Saturdays by appointment. Most only take 10-20 minutes to write, depending on the extent of your vehicle’s damage.
Western Auto Body works with all insurance companies. We can process all of your insurance phone calls and paperwork except making the initial claim.
Once you have a claim number, we can take it from there! If you have any additional questions about insurance, just give us a call and ask.
We use North Bay Towing for all of our in-house needs and recommend them to our customers as well.
North Bay Towing is available 24 hours a day, ensuring convenient and reliable towing service to our shop. If you need a tow, you can call North Bay Towing directly at (707) 584-7568.
Free Loaner Cars
We have in-house loaner cars available free of charge if you do not have coverage through your insurance company. However, appointments are usually needed in advance.
We also have access to rental cars through Enterprise Rent-A-Car and Hertz. If you need a rental car, please let us know.
Western Auto Body
Western Auto Body
5800 Guerenville Road
Sebastopol, CA 95472
Phone: (707) 829-2477
Hours: 8am-5pm, Mon-Fri