I've had an accident, what should I do?

  1. Do not move your vehicle if on public property – if on private property, police cannot make any decisions, therefore you may move it after exchanging information.
  2. Stay calm and check other parties for injuries – get help if necessary. Keep comments to yourself – let the police do that job.
  3. Call the police.
  4. Do not listen to “don’t call the cops, I’ll pay for the damages.” The common person has no idea how expensive repairs can be. Once you leave without a police report, you may be forced to repair your vehicle at your own expense.
  5. Exchange information – Insurance company, name, address, phone numbers at home and work.
  6. Go to a physician for a check up – whip lash does not usually occur until the next day. The insurance company may speed up a settlement if personal injury is evident. Proceed with caution on a settlement.
  7. Choose a repair facility of you choice – ask the insurance company to have an adjuster work with the repair facility estimator concerning your vehicle repairs.
  • Gave a free estimate to a Santa rosa resident this morning 3 weeks 1 day ago

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